FAQ

What Is BranchBark.com?

An online service saving you money on the best your city has to offer. Whether it’s food and drink, attractions, products, or services, BranchBark.com offers deep discounts you won’t find anywhere else, through the magic of collective buying power.

Today’s Deal Is Awesome and I Want It! Now What?

Just click “Buy” on your offer before the deadline.

I Bought A BranchBark.com Voucher Today. Do I Need To Use It Today?

No. Most of BranchBark.com’s deals have no expiration dates, you’ll never be forced to use it the same day you bought it.

I Bought A BranchBark.com Voucher. So How Do I Use It?

Once your credit card is charged, we email you your BranchBark.com Voucher so you can print it. Redemption instructions, and a map are right on your voucher.

Can I Buy A BranchBark.com Voucher and Give It To Someone Else?

Absolutely! Unless you see a message explicitly stating otherwise, feel free to give your BranchBark.com vouchers to friends, family, coworkers, even complete strangers! Better yet, have them sign up and get their own deals! And don’t worry if your name appears on the deal, you can still give it away.

If I Don’t Use The Full Value Of My Voucher, Can I Save The Rest For Later?

Sorry, but unless it’s otherwise stated, you will not receive credit or cash back for unused portions of any deal.

Can I Combine My BranchBark.com Voucher With Other Deals, Offers or Specials?

No, sorry. Not unless the BranchBark.com deal specifically states otherwise.

How Safe Is BranchBark.com?

Very. Your credit card number is transmitted by SSL directly to a secure electronic vault. BranchBark.com is VeriSign SecuredĀ®.

Do You Remove Content From Your Discussion Board?

For the most part, no. However, if someone is engaging in personal, racial, religious, political, or other attacks, we will delete their comments. Same goes for spamming, trolling and the like. Play nice!

I Bought A BranchBark.com Voucher and Now That Business Closed Down… Can I Get My Money Back?

If anything happens making it impossible for you to redeem your voucher, we will ensure you are fully refunded.

If I Refer A Friend To BranchBark.com, What’s In It For Me?

If someone you refer to BranchBark.com, buys a BranchBark.com Voucher, you’ll receive a commission cheque.

How Many People Can I Refer?

How many have you got? You can refer as many people as you want! The more people that buy, the more money you

What Other Cities Will BranchBark.com Be Expanding To?

We hope to bring BranchBark.com deals to cities across the United States, Canada, and beyond.

Where is BranchBark.com’s Head Office?

We are currently based in beautiful Toronto, Canada. If we move, we will let you know.

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